Phase 1: Orientation & Basics (Day 1)
Phase 2: Technical and Service-Specific Training (Day 2)
Phase 2: Technical and Service-Specific Training (Day 3)
Phase 2: Technical and Service-Specific Training (Day 4)
Phase 2: Technical and Service-Specific Training (Day 5)
Phase 2: Technical and Service-Specific Training (Day 6)
Phase 3: Business Skills (Day 7)
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Customer Service
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Client Communications - Speaking Confidently
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Client Communications: Email Etiquette
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Effective Communication Skills in the Workplace
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Managing Meetings – Running Onboarding and Weekly Check Ins Calls
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Critical Thinking
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Analytical Thinking
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Creative Problem Solving
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Creating Client Reports
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Planning Your Client’s Next Steps & Projects
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Day 7 Key Takeaways
Phase 3: Business Skills (Day 8)
Phase 4: Guided Experience & Learning (Days 9 and 10)
Phase 5: Supervised Work & Hands-On Training (2 Weeks)
